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Customer Testimonials

At Alan Franklin Transport Ltd we pride ourselves on providing our customers with a professional, efficient and friendly service.

We feel that this is one of the main reasons why we have enhanced our reputation as one of the most reliable transport and shipping companies in the UK and Europe.

Please see feedback from some of our recent customers.

"I thought I should give you some positive feedback for your guys who collected the painting from us yesterday."

"They were bang on time and managed to not only enter the Naval base without assistance but also managed to get through another security gate and arrive at the front door to the museum which is no mean feat. They were very professional , well-mannered and a pleasure to deal with. "

Stephen Courtney, The National Royal Navy Museum (Portsmouth)

"Thank you very much. Arrived this morning. Brilliant service. Have just paid your very reasonable bill by bank transfer, for which I thank you"

Mark Dalrymple, Shipping Customer (Devon)

"I just wanted to send a quick email to let you know that I received my container yesterday. I just have to say that I was so thoroughly impressed with the packing job. I have never seen a more professional and perfectly packed truck in all my years of doing this. I can't thank you enough, and you have most certainly secured me as a customer for life. Thank you so much, can't wait for the next one!, thank you again. "

Jeni Maus, Shipping Customer ( California )

"Your blokes yesterday couldn't have been better. They were polite and friendly and knew what they were handling. I hope to see them again. They are the reason for my asking you for a quote."

Mary Dalmahoy, Shipping Customer ( France )

" I thank you for all your excellent service regarding my shipment. The whole process was made comfortable and easy by your flexibility and patience."

Mrs V Macdonald , Shipping Customer (London )

"I think your guys did a great job, so thank you very much - Nicky was telling me how helpful and polite they all were, and nothing was too much trouble. Please pass on my thanks to your team! We would have no doubts in using your company again.."

Elizabeth Brown, Shipping Customer ( France )

"It has certainly been quite a month but your boys were Wonderful and so efficient and pleasant, nothing seemed to be too much trouble."

Isabelle de Waldner, Shipping Customer ( London )

"Just like to say thank you to the two lads that helped me at lymm services today,they helped me by letting me charge my phone in there truck as my vehicle had broke down and one of the lads let me use his phone to make necessary calls The one lad was called graham and didn't catch the other chaps name,but credit to them for coming to my aid."

Matthew brewin, Haulage Driver

"We want to thank you all for the professionalism and efficiency of our move. From advising & helping during our packing & our final arrival & move in was all so smooth. Alan and Nick were a pleasure in Fulham & Alan again, with Luke in France were brilliant. Liz really wants you especially to thank those two. She loved working with them. I'm sure there will be a future date where we'll have things to ship back to UK & I'll contact you then."

Martin Lyes, Shipping Customer ( Fulham )

"The items were delivered in immaculate condition and I would like to thank you and your team for such a professional and courteous delivery. It was an absolute pleasure to do business with your company and I will recommend you in the future. If we need anything else to be delivered we will not hesitate to use your company. An excellent service and very professional and very helpful delivery men. Grahame and Adrian are great ambassadors for your company."

Susan Tisley, Shipping Customer ( France )

"We have only just got internet and email so excuse the delay. We wanted to thank you for the excellent job you did in moving us to Bridport. Your team of guys were top class chaps and we are very grateful for all they did for us. Thank you all very much."

Jim and Pauline Connor, Removals Customer ( Bridport )

For more feedback on our services please Click Here.

"Please forgive me for not emailing you sooner. Graham and Adrian were absolutely wonderful, utterly amazing, and I could not have wished for a more helpful, competent and courteous set of hands. They truly went over and above the call of duty, and I hope I did not push them to the limit. Additionally, your organisation was impeccable, which helped make everything as stress-free as it could possibly be. In my experience, all removal companies should use Franklins as their benchmark. I cannot thank you enough."

Mrs Tromans , Shipping Customer ( France )

"This is to thank you for the very professional job your firm did with my removal from Cannes to Harrow recently. As I hadn't moved for 29 years and most of the items involved were fragile and/or of great sentimental value to me, I was quite apprehensive. You were both patient and very efficient in dealing with it."

"The packing team in Cannes, Roberto and Adrian were amazing, both bi lingual very experienced, very hard-working but at the same time extremely pleasant and easy to talk to. Thanks to your numbering system, everything was easy to locate when unpacking at the other end. The delivery team in the UK were extremely good too and made very light work of distributing the boxes and furniture throughout the house."

"You provide a wonderful service and your customers feel in safe hands. I wouldn't hesitate to recommend your firm. Right from my first phone contact, you were so much more professional that similar firms on the Internet. Please thank everyone involved in my removal for me."

Brigitte Levin , Shipping Customer ( Harrow )

All goods are carried, packed and stored subject to our terms and conditions of trading. No insurance will be
effected except upon express written instructions from the customer.

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